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Ordering All orders must include a ship to address of a licensed FFL dealer and a
copy of their FFL. Please note that we do not need this info at the time of ordering
There will be no refunds for shipping charges or handling fees due to delayed shipping.
Shipping Orders are shipped via UPS, FedEx or competitive service determined by Hillbilly Custom Rifles unless otherwise requested. Next Day Air, Second Day Air, 3 Day Select are all available options. Orders will ship from Vermont.
Hillbilly Custom Rifles DOES NOT ship orders worldwide. Each order will be assessed with the published shipping charge for the particular zone, weight and size. You are responsible for this charge. No shipments will be made on any account that has become delinquent.
Returns All sales are final and Hillbilly Custom Rifles can not accept any returns.
Delivery The average delivery time of a custom rifle is 10 to 12 weeks.
Refusals and Non-Deliverables You are responsible for all shipping charges and return service charges on any refused order. We will credit your account for all merchandise. Shipping charges and handling fees will not be refunded on refused orders.
Damages Hillbilly Custom Rifles will be held responsible for any damages that occur during shipment and will generally replace these orders free of charge. All claims must be made within 5 days of receipt of goods.